Help Desk
 
 
Emergency Situations

If you or a covered family member are in a life threatening situation, call 911 or go to the nearest hospital. The hospital will contact us through the 800 number on your benefit card, and a licensed professional Corphealth staff member will become involved. In consultation with hospital staff, the Corphealth care manager will authorize the appropriate level of care. Depending on your benefit plan, it may be necessary for you to be transferred to a facility that is a member of Corphealth's network of provider facilities.

Contact Us

If you have a question about your benefits or eligibility, your claims status or any other customer service questions please contact our customer service department.

Arkansas State Employees Helpline 866-378-1645
Burlington Northern Santa Fe 800 383-2327
HEB 800 929-0068
Humana/Employers Health 800-760-3263
Miller EAP (Fort Worth) 817-332-3556
Trustmark 800-242-2596

Corphealth Help Line
(For the following companies use this Helpline number: Andrews Transport; City of Farmers Branch, Texas; City of Mesquite, Texas; Cook Childrens Health System; Heritage; IBEW; Miller Brewery; Showco/Varllite; St. Joseph)

800-777-6330

You may also send your comments or questions to customerservice@corphealth.com. We look forward to hearing from you!

Note: Your message will be sent using standard unsecured e-mail. Please do not send confidential patient, provider, or business information. If you have sensitive information that needs to be discussed, please call us at 1-800-777-6330.

 

 

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